Refund Policy

Effective Date : 1-February-2025

We value your satisfaction and strive to provide the best experience possible. If you are not completely satisfied with your purchase, please review our refund policy below.

1. Eligibility for Refunds

   We offer refunds under the following conditions:

   • Refund requests must be made within 7 days of the original purchase date.
   • Only the first month’s subscription fee is eligible for a refund. Subsequent monthly charges are non-refundable.
   • Refunds are only applicable to purchases made directly through our website or Chrome Web Store.
   • Payments made via Razorpay are eligible for refunds under these conditions.
2. Non-Refundable Items

   We are unable to provide refunds for:

   • Charges incurred beyond the initial 7-day period.
   • Services that have already been substantially used, including bulk email management actions.
   • Promotional offers or discounted plans.
3. How to Request a Refund

   To initiate a refund request, please follow these steps:

   • Contact our support team at info@theonetechnologies.com with your purchase details.
   • Provide a brief explanation of your reason for the refund request.
   • If your payment was made via Razorpay, please include your transaction ID for faster processing.
   • Our team will review your request and respond within 3-5 business days.
4. Refund Processing
   • Approved refunds for payments made through Razorpay will be processed directly via Razorpay’s system.
   • Refunds may take 5-10 business days to reflect in your account, depending on your bank or payment provider.
5. Contact Us

   If you have any questions about our refund policy or payment processing via Razorpay, please reach out to us at info@theonetechnologies.com